Welcome to Klaudia Cota's website, located at the url www.klaudiacota.com (for brevity hereinafter referred to as the we will call the "Site").

Klaudia Cota is aware of the importance of the personal data of its users and therefore intends to inform you and provide you with as much control as possible over the management of the personal information collected through our Site.

Please read this Privacy Policy carefully, which applies to every access to the Site, even independently of the purchase of products. Klaudia Cota that we sell on the Site. This information is provided in accordance with European Regulation no. 2016/679 on the protection of natural persons with regard to the processing of personal data, as well as the free circulation of such data (the "Regulation") as well as Legislative Decree no. 196/03 as amended by Legislative Decree no. 101/18 (the "Personal Data Protection Code") and the Provisions of the Authority for the Protection of Personal Data (hereinafter collectively the "Applicable Regulations"). The Applicable Regulations guarantee that the processing of personal data is carried out in compliance with the fundamental rights and freedoms, as well as the dignity of the interested party (You!), with particular reference to confidentiality, personal identity and the right to protection of personal data.

This information concerns you if you are already a customer of ours or want to become one, if you are registered on our site or want to register, if you are subscribed to our newsletter or wish to receive it or if you are simply visiting our Site.

We care about protecting your personal data. Here's how we do it.

Our duties and your privacy

INDEX:

- Your commitment

- Who we are

- When and how we collect your personal data

- The types of data we process, for what purposes and what legal basis allows us to do so

- What do we mean by legal basis?

- Mandatory or optional nature of providing data

- How we process your data

- Categories of recipients of your personal data

- Your rights

- How long will we keep your data?

- Cookie policy

Your commitment

We only ask you to read this information carefully to be fully informed on how we process your personal data.

Who we are

Klaudia Cota with registered office in Milan (hereinafter "Klaudia Cota") is the owner of the processing of personal data of users who browse the Site, as navigation data, data connected to sales through the Site's e-store and to pre- and post-sales support activities (such as product shipments and customer care) and marketing data.

When and how we collect your personal data

As soon as you interact with our Site we begin to collect data. Their collection can occur either through your specific communication, both automatically during use of the website.

Here's how the collection happens:

• Your identification data (name, surname, contact details and address): data that you communicate to us;
• Use of the Site: data that you communicate to us and that we collect automatically;

• Conclusion of purchase orders: data that you communicate to us and that we collect automatically;
• Customer Service: data you provide to us and that we collect automatically (only your purchase order number);
• Marketing communications: data you communicate to us (only with your explicit consent)

The type of data we process, for what purposes and what legal basis allows us to do so

Different types of personal data are collected and processed through the Site for different purposes. We can process the your data only for certain purposes and, in any case, always in the presence of a legal basis that allows us to do so.

More precisely we can deal with:

• Browsing data
  
  

These are personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by itself nature could, through processing and association with data held by third parties, allow users to be identified. These include, for example, the IP addresses or domain names of the computers you use to connect to the site, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the operating system and environment user's computer;

Purpose : we use this data for the sole purpose of enabling the site to function and obtaining statistical information anonymous on the use of the site to check its correct functioning. The data could be used to ascertain of liability in the event of hypothetical computer crimes against the site. Except for this eventuality, at present the data on Contacts to the site are not kept for more than seven days.

Legal basis : the processing is based on the legitimate interest of Klaudia Cota to ensure correct functioning in security of the Site and of the user himself to navigate correctly on the Site.

You can learn more by consulting our Cookie Policy.

• Data you provide us to purchase our Products on the Site
  
  

These are the personal data that you communicate to us when sending your proposals to purchase our products online. store, such as your first and last name, shipping and billing address if applicable, telephone number and address e-mail, payment data. We hereby inform you that we do not have access to your payment method data. used as only the secure payment portal that processes the payment will have access to this data, for the purposes of management of payments and collections.

Purpose : we process this data to allow you to conclude the relevant online sales contract with Klaudia Cota and for the consequent accounting and administrative obligations and for any pre- and post-sales assistance that you may receive. where necessary (for example, to ship products to you or provide you with customer support by telephone or email).

Legal basis : In this case the processing is based on the need to fulfill the sales contract and the pre- and post-contractual obligations.

• Data that you voluntarily provide to us to register on the Site to access reserved activities
  
  

This is the personal data you enter in the registration form to create your account (name and surname, etc., address (email, user ID and password) or the optional ones that you can also enter later to complete your profile (profile photo or postal code) or those that you provide to us or that we lawfully acquire on the occasion of the your interaction with the Site.

We take this opportunity to remind you that you can register on our Site only if you are over 14 years old and that once you have created your profile, your user-id and your profile photo (if you have entered one) will be public and associated with any comments and reviews of our products that you may insert into the Site. For more information please consult our Terms of Use.

Purpose : we process this data to respond to your requests and offer you the services, assistance and information requested on the i products and the world of Klaudia Cota ;

Legal basis : the processing is based on the legitimate interest of Klaudia Cota to provide the services of the Site and respond to requests any user requests.

• Contact details for sending our promotions and commercial initiatives
  
  

Only with your prior consent will we be able to process your contact details (e-mail and telephone) to send you (via email tools) telematics such as email, sms, mms and smart messages) our periodic newsletter or information and updates on our products, promotional campaigns, events and other initiatives promoted by Klaudia Cota;

Purpose : in this case the processing is carried out for marketing purposes;

Legal basis : the processing is based on your consent.

You can change your mind whenever you want!

You can withdraw your consent at any time by sending us an email to the following address: klaudia.cota@libero.it or by clicking on the unsubscribe link included in the emails you receive.

If you decide to withdraw your consent and there are no other legal bases that authorize us to process your personal data, we will stop processing. Instead, if another legal basis authorizes us, we will continue processing always respecting your rights.

What do we mean by legal basis?

• The consent
  
  

It is the authorization to process your personal data for a specific purpose (for example to send you our newsletter). Remember that you can always easily revoke your consent to the processing of data at any time. for marketing purposes by clicking on the appropriate cancellation link included in the emails you receive or by sending us an email to the following address: klaudia.cota@libero.it

• The contract
  
  

The processing of your data is necessary for the preliminary information to the purchase and for the execution of the related contract, including shipping and delivery.

• Legitimate interest
  
  

The processing of your data is possible based on our legitimate interests or those of third parties, provided that these are not prevail over your rights and freedoms.

Mandatory or optional nature of providing data

With the exception of navigation data (the provision and collection of which are regulated in more detail in the section relating to the "Cookie Policy" of this page), the provision to KlaudiaCota of personal data collected through the Site both to meet your requests and questions, and for marketing purposes is free, optional and facultative. Failure to conferment does not therefore limit the use of the Site, but may make it impossible for Klaudia Cota to meet the requests for information and questions, or send informative material, updates, newsletters and invitations to Klaudia Cota events.

The provision of personal data, in particular personal data, email address, postal address, of the telephone number is necessary with regard to the conclusion of the contract for the purchase of products through the Site.

Some of the aforementioned data may also be essential for the provision of other services provided on the Site and related to sales (pre- and post-sales services, such as, for example, transport services, replacement services, etc.) or for fulfill obligations arising from laws or regulations (tax obligations and anti-money laundering regulations).

Failure to provide this data may therefore constitute, depending on the case, a legitimate and justified reason for not to execute the contract for the purchase of products on the online store and the supply of related services.

Depending on the case and, where necessary, the mandatory or optional nature of the information will be indicated from time to time. communication of data, by placing a special character on the mandatory information, i.e. only the data necessary for the provision of services and the purchase of products on the Site.

Failure to provide optional personal data will not entail any obligation or disadvantage for you.

How we process your data

Data processing is carried out mainly using electronic means, with the exception of mailing activities. products that can also be performed with manual tools.

Which level of security we adopt to process your data

We guarantee that your data is processed with maximum security: we have in fact adopted physical measures, IT and organizational measures suitable for ensuring the protection of your data.

We must remind you, however, that:

You must always keep your username and password safe, you are the only one who knows them.

If you feel that your data has been breached, please contact us immediately. at the address

Categories of recipients of your personal data

Klaudia Cota communicates the personal data of the users of the Site only within the limits permitted by law and in accordance with as indicated below. In particular, your personal data may be known by:

• employees and consultants, who will operate as persons authorised to process data for the internal organisation of company activities;

• companies that perform for Klaudia Cota, as data controllers, specific technical and organizational services connected to the activities of the Site (logistics companies, shipping companies, such as DHL, BRT and GLS);

We share your data with them, always within the limits of the purposes for which we collected them, only when it is strictly necessary to ensure the maximum functionality of our services and in compliance with the measures security and best practices described in this Privacy Policy.

Your personal data may also be disclosed to:

• third parties, solely to execute the contract for the purchase of products on the Site (such as the credit institution for the execution of remote electronic payment services by credit/debit card);

• by the police or the judicial authority, in accordance with to the law and upon formal request by such subjects, or in the event that there are well-founded reasons to believe that the communication of such data is reasonably necessary to (1) investigate, prevent or take initiatives relating to suspected illegal activities or assist the state control and supervisory authorities; (2) defend itself against any claim or accusation by third parties, or protect the security of its website and company; or (3) exercise or protect the rights, property or safety of Klaudia Cota, its affiliates, its customers, its employees or any other person.

Your data will not be disclosed in any way and will be transferred abroad only by guaranteeing adequate levels of security. protection and safeguard for the protection of the data itself or only if necessary for the execution of the sales contract concluded with you and in any case in compliance with current legislation.

We assure you that we select collaborations with the best subjects on the market that provide this type of service. serve.

For more information and a complete list of our data controllers, please contact us. at klaudia.cota@libero.it .

How long will we retain your data?

We will stop actively processing your data within 12 months of your last use of the service or the closure of your account. account, except where legal obligations (e.g. sales invoices) do not require us to retain your data for a longer time. For promotional activities aimed at you, which you can always ask us to interrupt, we will keep the your data for a maximum of 24 months from your registration to the service.

Your rights

You can always exercise your rights by sending us an email to the following address: klaudia.cota@libero.it .

We may need, in accordance with Applicable Law, some specific information to help us confirm your identity and make sure that you are the one taking action, accessing your data or exercising other rights that are recognized. This is a security measure to ensure that your personal data is not communicated or otherwise made accessible to people who have no right to receive it. We may also need information detailed to quickly handle your request.

You have the right to access information about you.

This includes the right to ask us for further information regarding:

• the categories of data we process;
  
  
• the purposes of the processing;
  
  
• the categories of potential recipients to whom the data may be communicated;
  
  
• the data retention period or, in its absence, the criteria for determining this period;

• other rights regarding the use of your data.

We will provide you with the information within 15 days of your request, unless this would adversely affect the rights and freedoms of others. subjects (for example another person's privacy or intellectual property rights) or where there are legal obligations that prevent us. We will inform you if we are unable to satisfy your request for such reasons.

You have the right to obtain the correction of your data, if inaccurate or out of date.

You have the right to obtain the erasure of your personal data (right to be forgotten)

You may, at any time, ask us to delete your personal data in our possession, in the event that the storage of your personal data is no longer necessary for the purposes of the processing.

You have the right to "take back" your data or transfer it to another operator (Portability of the data)

In case the processing of your data is based on your consent or on the sales contract, you have the right to receive the your data in an interoperable format or to request that they be directly transferred to another operator. In the event of your request and if technically possible, we will transfer the data directly to the new operator. we will proceed with any transfer, in the event that the portability of your data also involves the dissemination of the data personal information of other individuals.

You have the right to object to our processing of your personal data.

You can always contact the Supervisory Authority to submit any complaints you may have. Before doing so, please contact us!

We will be happy to resolve any issues regarding the processing of your personal data.

You have the right to object to the use (you) of your data through automated decisions, including profiling.

COOKIE POLICY

Cookies are small text files that the sites visited by the user send to his terminal (usually to the browser), where are stored to be retransmitted by the same sites at the next visit by the same user. These Cookies can be divided into so-called "technical cookies", strictly connected to the functionality of the site that sends them, which They are used, for example, to perform computer authentication, session monitoring and storage of specific information regarding users accessing the server, but also in so-called "profiling cookies", used to create user profiles in order to send advertising messages in line with the preferences expressed by the user same in the context of Internet browsing. Finally, while browsing a site, the user can receive on your terminal also cookies from different sites or web servers (so-called "third party" cookies). This happens because on the site visited may contain elements such as, for example, images, maps, sounds, specific links to other web pages domains, which reside on servers other than the one on which the requested page is located. In other words, "third party" cookies "parti" are those cookies that are set by a website other than the one you are currently visiting. Below, therefore, the types of cookies used by this site are specified and, if applicable, the methods correct so that you can easily choose whether and how your personal data will be processed through this kind of technologies.

Technical cookies

This site uses so-called "technical cookies", which are small text files containing a certain amount of information. exchanged between the website and your terminal (or rather the browser of your terminal), which allow the correct operation and use of the same. Technical cookies, for example, are used for the functionality of access to the your personal account.

Analytical cookies

This site uses so-called "analytical cookies" created and made available by third parties, in particular those of Google Analytics. This occurs for mere internal statistical analysis of access, to improve the site and simplify it use, as well as to monitor its correct functioning. The Data Controller has in any case adopted the more suitable tools to reduce the identifying power of this type of cookie to a minimum. Google Analytics publishes here is its cookie policy. The user can selectively disable the action of Google Analytics by installing on his/her own browser the opt-out component provided by Google. To learn more or to disable the action of Google Analytics, you refer to the following link. https:/[policies.google.com/technologies/partner-sites?hl=it

Profiling cookies

These are cookies used to track your visits to the Site, the pages you have visited and the links you have followed. We use this information to make the Site and the promotions displayed therein more responsive to your interests. For this purpose, This information may be shared with third parties.

Third party cookies

In addition to the analytical cookies created and made available by Google Analytics, which were mentioned above, this site It also uses so-called "widgets", which are graphical user interface components of a third-party program, to make navigation and sharing of information better and more effective. The site uses, in particular, those of Facebook, Twitter, Pinterest and Instagram. If the user spontaneously decides to use them, the widget used I will send one or more cookies on behalf of the chosen platform. The Data Controller has no control over the content and the method of data processing by these widgets. In any case, Facebook publishes its own here Cookie Policy: https:/lit-it.facebook.com/policy.php, Twitter's can be consulted at this address: https://twitter.com/it/privacy#update that of Pinterest available on this site https://policy.pinterest.com/it/privacy- policy while Instagram's can be consulted at https:/lit-it.facebook.com/help/instagram/155833707900388/.

Options regarding the use of cookies by the site through browser settings

The provision of all cookies can however be deactivated by intervening on the settings of your browser. It is advisable highlight, however, that intervening on these settings could make the site unusable in the event that block cookies that are essential for the provision of our Services.

Thank you for reading this information that we have tried to make clear and transparent. However, in case If you have any suggestions, please write to us at klaudia.cota@libero.it .

This policy may change in the future, so please check back periodically!